FREQUENTLY ASKED QUESTIONS

• Can I change my order?+

  We can alter your order(s) if your parcel has not yet been dispatched from our warehouse. If it has already been dispatched , nothing can be changed unfortunately. If you require a change to your order, please email us promptly at support@void - homme.co.uk . Please remember to write your order in the subject line, and state all the required changes. This will help us process your inquiry faster.

• I haven’t received an order confirmation?+

  If you haven’t received an order confirmation by email shortly after you have completed your order, it may be due to an error which has occurred. Contact us on support@void - homme.co . uk and we’ll help you get the information you need

• My order has arrived but it is missing an item or it is damaged?+

  Mistakes can happen. We’re all human right! Things may slip and not be caught by our distribution team. Please contact us on support@void-homme.co.uk and we’ll do our best to fix your issue promptly.

• Has my order been accepted?+

  When your order has been approved, you’ll receive an order confirmation on the email you’ve listed at check out and we’ll get your order ready! If you haven’t received an order confirmation by email shortly after you have completed your order, it may be due to an error which has occurred. Contact us on support@void - homme.co.uk and we’ll help you get the information you need.

• Do you have a discount code I can use? +

  You can follow our social media, such as Facebook and Instagram to keep up to date with our latest offers and discounts. It is also worth signing up to our newsletter, so you can keep up to date with our latest offers and new products